The Health Ministry’s IT systems and website are offline as an investigation unfolds.
The Ministry of Health confirmed its public-facing systems are experiencing major disruption and a dedicated IT team has been deployed to investigate and restore service.
All health facilities remain open, with clinic visits continuing as normal, though patients are reminded to bring their clinic cards.
Officials are collaborating with government IT departments and external partners to prioritise recovery, assuring the public no further action is needed beyond routine digital security best practices. “The Ministry of Health will never request passwords or sensitive information directly,” the media release warns.
Tonga has been progressing its e‑health ambitions, transitioning from paper‑based to digital records, as part of a regional initiative to modernise healthcare systems. In 2021, the ministry launched the National Health Information System (NHIS), the first integrated health IT network in the Pacific,
The temporary outage highlights both the potential vulnerabilities and the urgency of robust cybersecurity frameworks.
